Cultural Intelligence: Measured by the Intercultural Development Inventory®

Cultural Intelligence (or intercultural competence) is the ability to shift cultural perspective and appropriately adapt our behavior to cultural differences and commonalities. As employees develop cultural self-awareness, as well as cultural other-awareness, they experience greater safety and belonging.

At the same time, the company is able to attract, retain and promote top diverse talent, and realizes greater productivity and profit.

Intercultural Competence is the ability to shift cultural perspective and appropriately adapt behavior to cultural differences and commonalities. As employees develop cultural self-awareness, as well as cultural other-awareness, they experience greater safety and belonging. At the same time, the company attracts and retains top diverse talent, and realizes greater productivity and profit.

When the people in a corporation have Cultural Intelligence—the ability to shift their cultural perspective and appropriately adapt their behavior to cultural differences and commonalities—a company experiences:

1. Improved employee engagement;
2. Ability to hire, retain and promote culturally diverse people;
3. A culture of belonging and safety resulting in increased productivity;
4. Broader market share and client diversity;
5. International business adaptation and job performance;
6. International transfer of technology and information;
7. Revenue growth because employees and customers experience safety and trust.